- Remote and Onsite Support ensures the utmost in business stability and reliability. Your single monthly cost covers all network, server and workstation support.
- 24x7 Advanced Performance Monitoring ensures all of the critical network devices that comprise your business network are healthy and functioning reliably and optimally.
- Scheduled Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security.
- Real Time Optimisation keeps your infrastructure optimised through our NOC enterprise-class technology. Critical issues are identified, reported, and resolved in real time.
- Security and Backup Management keeps your environment secure, protected and available through industry best-practices.
- Monthly Network Health Review dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you.
Managed Support [core]
|Managed Server||24x7 Advanced Performance Monitoring, Server Configuration Management, Key Application Maintenance, Microsoft and 3rd Party Patch Management, Real Time Server Optimization, Scheduled Preventative Maintenance.|
|Managed Workstation||24x7 Advanced Performance Monitoring, Workstation Configuration Management, Microsoft and 3rd Party Patch Management, Real Time Workstation Optimization, Scheduled Preventative Maintenance.|
|Managed Network||Firewall Management and Maintenance, Router and Switch Performance Monitoring, Internet, VPN and LAN Connectivity, Cabling, Fire Supression and Server Room Management.|
Managed Support [addons]
|Managed Security||Anti-Virus Monitoring and Management, Anti-Spam Monitoring and Management, Regular Vulnerability Scans and Reports.|
|Managed Backup & Disaster Recovery||Backup Deployment, Configuration & Testing. Performance Monitoring, Backup Software Updates, Scheduled Backup Jobs, Offsite Storage, Data Centre Replication and Business Continuity Planning.|
|Managed Mobile||Report on Mobile Assets, Remotely Wipe Lost Devices, Standardise Configuration, Enforce Security Policies and Track Location via GPS.|